Last updated: August 21, 2026

Explisera respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how Explisera collects, uses, stores, shares, and protects personal data when you visit our website, create an account, upload a document, generate a video, purchase a subscription, contact us, or otherwise use Explisera's services.

Explisera is operated by FGW Group, a company established in France, with its registered office at 60 Rue François 1 er 75008, Paris, France ("Explisera", "we", "us", or "our").
For the purposes of the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable French data-protection legislation, including the French Data Protection Act (Loi Informatique et Libertés), FGW Group acts as the data controller for the personal data described in this Privacy Policy, except where we expressly act as a processor on behalf of a customer.

1. Scope of This Privacy Policy
This Privacy Policy applies to personal data processed through:

• the Explisera website;

• Explisera user accounts;

• PDF and document uploads;

• AI-powered document processing;

• video-generation features;

• subscriptions and payments;

• customer support;

• communications with Explisera; and

• related Explisera services and functionality.

It does not apply to third-party websites or services that Explisera does not control.

2. Personal Data We Collect
The personal data we collect depends on how you interact with Explisera.

2.1 Account Information
When you create or use an Explisera account, we may collect:

• your name;

• email address;

• account identifier;

• authentication information;

• account preferences;

• subscription status;

• account creation date; and

• other information you voluntarily provide through your account.

Passwords may be processed through secure authentication systems and should not be stored by us in plain text.

2.2 Uploaded PDFs and Documents
When you use Explisera, you may upload PDFs, documents, text, images, or other material ("User Content").
The contents of these files are processed to provide the PDF-to-video functionality you request.
Depending on the document you upload, User Content may contain personal data relating to you or other individuals.
You are responsible for ensuring that you have the appropriate rights and, where necessary, a valid legal basis to upload and process personal data contained in your documents.

2.3 Generated Content
We may process information created as part of the generation process, including:

• extracted document text;

• summaries;

• scripts;

• scene descriptions;

• images;

• narration;

• audio;

• generated videos;

• project titles;

• visual-style selections; and

• other project settings.

This information may be associated with your account where necessary to provide project storage and related functionality.

2.4 Payment and Subscription Information
If you purchase a paid subscription or service, we may collect or receive information including:

• your subscription plan;

• billing status;

• amount paid;

• currency;

• transaction identifier;

• billing country;

• tax information where required;

• renewal date; and

• payment status.

Payment transactions may be processed by a third-party payment provider.
Where payment information is collected directly by the payment provider, Explisera does not receive or store your complete payment-card details.

2.5 Communications and Support
If you contact Explisera, we may collect:

• your name;

• email address;

• the contents of your message;

• attachments you provide;

• previous support communications; and

• other information you voluntarily provide.
   

2.6 Technical and Usage Data
When you access Explisera, certain technical information may be collected automatically, such as:

• IP address;

• browser type and version;

• device type;

• operating system;

• language settings;

• date and time of access;

• pages and features used;

• session information;

• error and diagnostic information;

• generation activity; and

• security-related logs.

We may use this information to operate, secure, maintain, troubleshoot, and improve the Service.

3. How We Use Personal Data
Explisera may process personal data for the following purposes:

• creating and managing user accounts;

• providing authentication;

• receiving and processing uploaded PDFs;

• analyzing document content;

• generating scripts and scenes;

• generating images, narration, audio, and videos;

• storing projects where applicable;

• providing exports and downloads;

• managing subscriptions;

• processing payments;

• providing customer support;

• sending important account and Service communications;

• preventing fraud and abuse;

• protecting accounts and infrastructure;

• identifying and resolving technical problems;

• measuring and improving the performance of Explisera;

• complying with legal and regulatory obligations;

• establishing, exercising, or defending legal claims; and

• enforcing our Terms and Conditions.

We will not process your personal data for purposes incompatible with those for which it was collected unless permitted by applicable law.

4. Legal Bases for Processing
Under the GDPR, Explisera must have a lawful basis for processing personal data.
Depending on the processing activity, we rely on the following legal bases.

4.1 Performance of a Contract
We process certain personal data because it is necessary to provide the Service you request.
This includes processing necessary to:

• create your account;

• process your uploaded documents;

• generate your requested video;

• provide your subscription;

• maintain your projects;

• provide customer support; and

• manage your subscription.

The applicable legal basis is Article 6(1)(b) of the GDPR.

4.2 Legitimate Interests
We may process certain data where necessary for our legitimate interests, provided those interests do not override your fundamental rights and freedoms.
These interests may include:

• maintaining and improving Explisera;

• securing our systems;

• preventing fraud and abuse;

• diagnosing technical problems;

• protecting our legal rights; and

• understanding the overall performance of the Service.

The applicable legal basis is Article 6(1)(f) of the GDPR.

4.3 Consent
Where required, we process personal data based on your consent.
This may apply, for example, to:

• non-essential cookies;

• certain analytics technologies;

• optional marketing communications; and

• other processing where consent is legally required.

The applicable legal basis is Article 6(1)(a) of the GDPR.
You may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

4.4 Legal Obligations
We may process personal data where necessary to comply with French or European legal obligations, including obligations relating to:

• accounting;

• taxation;

• fraud prevention;

• regulatory requirements; and

• lawful requests from public authorities.

The applicable legal basis is Article 6(1)(c) of the GDPR.

5. How Uploaded Documents Are Processed
When you upload a PDF or other supported document, Explisera processes the document for the purpose of providing the functionality you requested.
Processing may include:

• reading and extracting text;

• analyzing the structure of the document;

• identifying relevant information;

• summarizing content;

• creating a video script;

• dividing information into scenes;

• generating visual instructions;

• generating images or visual material;

• producing narration or audio;

• rendering video; and

• delivering the resulting video to you.

Your documents are processed only as necessary to provide and operate the Explisera service and for the other limited purposes described in this Privacy Policy.

6. Uploaded Documents Are Not Used for AI Training
Explisera does not use your uploaded PDFs, documents, document contents, or private generated projects to train artificial-intelligence models.
Your documents are provided to Explisera so that we can perform the service you requested, such as analyzing your PDF and generating a video from it.
They are not treated as training datasets for Explisera's AI models.
Explisera does not sell uploaded document content or make private documents available to other Explisera users.
Where third-party technology providers process information on our behalf, we take appropriate contractual and technical measures designed to ensure that such processing is limited to providing the relevant service and complies with applicable data-protection requirements.

7. Artificial Intelligence Processing
Explisera uses artificial intelligence and automated technologies to provide its document-to-video functionality.
AI processing may involve information such as:

• text extracted from an uploaded PDF;

• instructions required to process the document;

• generated scripts;

• scene descriptions;

• prompts required for visual generation;

• images;

• narration text; and

• other content required to generate the requested video.

The purpose of this processing is to provide the video-generation functionality requested by the user.
Explisera does not use uploaded User Content to train AI models.
AI-generated results may contain errors or inaccuracies. Users should review generated content before relying on or publishing it.

8. Automated Decision-Making
Explisera uses automated systems to analyze source material and generate content.
These automated processes are part of the functionality requested by users.
Explisera does not use automated decision-making that produces legal effects concerning users or similarly significantly affects them within the meaning of Article 22 of the GDPR.
For example, Explisera does not use uploaded PDFs to automatically make decisions concerning a person's:

• employment;

• creditworthiness;

• insurance;

• access to housing;

• medical treatment; or

• eligibility for essential services.
   

9. Who We May Share Personal Data With
We do not sell your personal data.
We may share limited personal data with third parties when necessary to operate Explisera.

9.1 Service Providers
We may use service providers for functions such as:

• website and cloud hosting;

• database infrastructure;

• file storage;

• artificial-intelligence processing;

• image generation;

• audio or voice generation;

• video processing and rendering;

• authentication;

• payment processing;

• email delivery;

• analytics;

• cybersecurity; and

• technical monitoring.

These providers may process information only to the extent necessary for the services they provide to Explisera and subject to appropriate contractual and data-protection safeguards.
Where a provider acts as our processor, we require data-processing arrangements consistent with Article 28 of the GDPR.

9.2 Legal Requirements
We may disclose information where necessary to:

• comply with French or European law;

• comply with a court order;

• respond to a valid request from a competent public authority;

• investigate fraud or unlawful activity;

• protect Explisera's rights;

• protect users or other individuals; or

• establish, exercise, or defend legal claims.
   

9.3 Corporate Transactions
If Explisera is involved in a merger, acquisition, restructuring, financing, or sale of all or part of its business, information may be transferred as part of that transaction in accordance with applicable law.
Where required, affected individuals will be informed of relevant changes concerning the processing of their personal data.

10. We Do Not Sell Personal Data
Explisera does not sell personal data.
We do not sell uploaded PDFs, their contents, account information, or generated projects to third parties.
We also do not provide private User Content to third parties for their independent advertising purposes.

11. Cookies
Explisera may use cookies and similar technologies.
Cookies may include the following categories.
Strictly Necessary Cookies
These cookies may be necessary for:

• authentication;

• maintaining your session;

• account security;

• fraud prevention;

• payment functionality; and

• essential operation of the website.

Where legally permitted, strictly necessary cookies do not require prior consent.

Analytics Cookies
We may use analytics cookies or similar technologies to understand how visitors use Explisera and to improve the Service.
Where French or European law requires consent for such technologies, they will not be placed or accessed before obtaining valid consent, except where an applicable exemption exists.

Preference Cookies
These cookies may remember selections or preferences that improve your experience.
Where consent is legally required, we will request it before using these technologies.

Managing Your Cookie Choices
Where applicable, Explisera will provide a cookie consent mechanism allowing you to accept or refuse non-essential cookies.
You may also manage certain cookies through your browser settings.

12. Data Retention
Explisera keeps personal data only for as long as necessary for the purposes for which it was collected or as required by applicable law.
Retention periods depend on the type of data and its purpose.
For example:

• account information may be retained for as long as your account remains active and for an appropriate period afterward where legally necessary;

• uploaded documents and project data may be retained while necessary to provide the Service or until you delete them, subject to technical and legal retention requirements;

• generated projects may remain associated with your account while the relevant storage feature is active;

• payment and accounting information may be retained for periods required under French tax and accounting law;

• security information and logs may be retained for a limited period necessary to protect the Service and investigate security incidents;

• support communications may be retained for as long as reasonably necessary to handle the request and maintain appropriate records; and

• information relevant to a legal dispute may be retained until the relevant limitation period or legal proceedings have ended.

When information is no longer required, it will be deleted or anonymized unless continued retention is legally required.
Backup copies may remain for a limited period until they are overwritten through normal backup procedures.

13. Deletion of Uploaded Documents
Users may delete eligible projects and documents using functionality available through their account, where provided.
Users may also contact Explisera to request deletion of personal data in accordance with their rights under the GDPR.
Deletion from active systems may not always result in immediate deletion from encrypted backups or legally required records.
Backup copies will be removed or overwritten according to our normal backup-retention procedures unless continued preservation is legally required.

14. Data Security
Explisera implements appropriate technical and organizational measures designed to protect personal data against:

• unauthorized access;

• accidental loss;

• destruction;

• alteration;

• unauthorized disclosure; and

• unlawful processing.

Depending on the relevant system, these measures may include:

• access restrictions;

• authentication controls;

• encryption;

• secure communication protocols;

• infrastructure monitoring;

• logging;

• backups; and

• security procedures.

Access to personal data is limited to individuals and service providers who require access for legitimate operational purposes.
However, no internet service or electronic storage system can guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and should contact us promptly if you suspect unauthorized access to your account.

15. Personal Data Breaches
Where a personal-data breach occurs, Explisera will assess the incident and take appropriate action in accordance with the GDPR and applicable French law.
Where required, Explisera will notify the competent supervisory authority within the period prescribed by Article 33 of the GDPR.
Where a breach is likely to result in a high risk to the rights and freedoms of affected individuals, we will also inform those individuals where required under Article 34 of the GDPR.

16. International Data Transfers
Some of our service providers may process personal data outside France or outside the European Economic Area ("EEA").
Where personal data is transferred outside the EEA to a country that has not been recognized by the European Commission as providing an adequate level of data protection, Explisera will implement an appropriate transfer mechanism where required.
These safeguards may include:

• European Commission adequacy decisions;

• Standard Contractual Clauses approved by the European Commission;

• supplementary contractual, technical, or organizational measures; or

• another transfer mechanism permitted under Chapter V of the GDPR.

You may contact us if you would like further information about the safeguards applicable to international transfers of your personal data.

17. Your GDPR Rights
Subject to applicable legal requirements and exceptions, you may have the following rights.

Right of Access
You may request confirmation as to whether Explisera processes personal data concerning you and request access to that data.
Right to Rectification
You may request correction of inaccurate or incomplete personal data.
Right to Erasure
You may request deletion of your personal data in circumstances provided by Article 17 of the GDPR.
This right is sometimes referred to as the "right to be forgotten."
Right to Restriction
You may request restriction of processing in circumstances provided by the GDPR.
Right to Object
Where processing is based on our legitimate interests, you may object to the processing based on your particular situation.
Where personal data is processed for direct marketing, you may object at any time.
Right to Data Portability
Where legally applicable, you may request personal data you provided to us in a structured, commonly used, machine-readable format and may request its transmission to another controller where technically feasible.
Right to Withdraw Consent
Where we rely on consent, you may withdraw that consent at any time.
Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
Rights Relating to Automated Decision-Making
Where applicable, you have rights relating to decisions based solely on automated processing that produce legal or similarly significant effects.
As described above, Explisera does not currently use the Service for such automated decisions.
Rights Concerning Personal Data After Death
Where applicable under French law, you may define instructions concerning the retention, deletion, and communication of your personal data after your death.

18. How to Exercise Your Rights
You may exercise your privacy rights by contacting:
Email: 
Postal address: 60 Rue François 1 er 75008, Paris, France
Please clearly describe the right you wish to exercise.
We may request additional information where reasonably necessary to verify your identity.
We will respond within the time limits required by the GDPR. In general, requests must be handled within one month, although that period may be extended where permitted by law for complex or numerous requests.
Exercising your GDPR rights is generally free of charge. However, the GDPR permits reasonable fees or refusal in certain cases involving requests that are manifestly unfounded or excessive.

19. Children and Minors
Explisera is not specifically directed toward children.
Under French data-protection law, special requirements may apply where information-society services rely on a child's consent for processing personal data.
Where legally required, appropriate parental or guardian authorization must be obtained.
Explisera does not knowingly seek to collect personal data from children in circumstances prohibited by applicable law.
If you believe that a child has provided personal data to Explisera without the required authorization, please contact us at .

20. Marketing Communications
Where permitted by applicable law, Explisera may send information relating to products, features, or offers.
Where consent is legally required for electronic marketing, we will obtain appropriate consent before sending such communications.
You may unsubscribe from marketing communications at any time using the unsubscribe link contained in the message or by contacting us.
Even after opting out of marketing, you may continue to receive essential communications concerning:

• your account;

• subscriptions;

• payments;

• security;

• changes to the Service;

• legal notices; and

• customer-support requests.
   

21. Data Processing on Behalf of Business Customers
If a company, school, organization, or other professional customer uses Explisera to process personal data for its own purposes, that customer may act as the data controller and Explisera may act as a processor within the meaning of the GDPR.
In such circumstances, Explisera will process relevant personal data according to the customer's documented instructions and any applicable Data Processing Agreement.
Where required by Article 28 of the GDPR, Explisera and the customer will enter into appropriate contractual data-processing terms.
Business customers requiring a Data Processing Agreement may contact us at:

22. Third-Party Links
Our website may contain links to websites or services operated by other companies.
Explisera does not control those third-party websites and is not responsible for their privacy practices.
We encourage you to review the privacy policies of external websites before providing them with personal data.

23. Changes to This Privacy Policy
We may update this Privacy Policy when necessary to reflect:

• changes to Explisera;

• new products or functionality;

• changes to our data-processing practices;

• changes to service providers;

• changes in applicable law; or

• security or regulatory requirements.

When we update this Privacy Policy, we will update the "Last updated" date at the top of this page.
Where a change materially affects the processing of your personal data, we will provide additional notice or obtain consent where required by applicable law.

24. Contact Explisera
For questions concerning this Privacy Policy, the processing of your personal data, or the exercise of your data-protection rights, contact:
Explisera / FGW Group
Registered office: 60 Rue François 1 er 75008, Paris, France
Support email: 
 
Nothing in this Privacy Policy limits any rights granted to individuals by mandatory French or European data-protection law.