Last updated: August 21, 2026

Welcome to Explisera.

These Terms and Conditions ("Terms") govern access to and use of the Explisera website, platform, products, features, subscriptions, and related services (collectively, the "Service").
Explisera is operated by FGW Group, located at 60 Rue François 1er, 75008 Paris, France ("Explisera", "we", "us", or "our").

By creating an account, starting a free trial, purchasing a subscription, uploading content, or otherwise using the Service, you agree to these Terms.
If you do not agree to these Terms, you must not use the Service.
For consumers, nothing in these Terms limits or excludes rights that cannot be waived under French or European Union law.

1. About Explisera
Explisera is an AI-powered service that allows users to upload documents, including PDF files, and generate video content based on those materials.
Depending on your plan and the features available at the time, the Service may include:

• PDF and document processing;

• AI-assisted content analysis;

• script and scene generation;

• image and visual generation;

• voice or audio generation;

• video generation;

• selection of visual styles;

• storage and processing of projects;

• exporting or downloading Generated Content; and

• other related AI-powered functionality.

We may improve, modify, add, or remove features from time to time, subject to applicable contractual and consumer-protection requirements.

2. Eligibility
You must have the legal capacity required to enter into a contract to use Explisera.
If you are a minor, you may use the Service only where permitted by applicable law and, where required, with the authorization of your parent or legal guardian.
If you use Explisera on behalf of a business, school, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms.

3. Formation of the Contract
Before purchasing a paid Service, you will be provided with the essential characteristics of the Service, applicable price, subscription duration where relevant, payment conditions, renewal conditions, and other information required by applicable law.
A contract is formed when you complete the ordering process and expressly accept these Terms and any applicable pricing or subscription conditions.
Where required by French law, the ordering process will allow you to review and correct errors before confirming an order that creates an obligation to pay.
You will receive confirmation of your order or subscription electronically.

4. User Accounts
Certain features require an Explisera account.
You agree to provide accurate, current, and complete account information.
You are responsible for:

• protecting your login credentials;

• activity conducted through your account;

• preventing unauthorized access; and

• informing us promptly if you believe your account has been compromised.

You must not sell, transfer, or improperly share your account.
We may temporarily restrict or suspend an account where reasonably necessary to address security issues, suspected fraud, unlawful activity, non-payment, or material violations of these Terms.

5. Uploaded Content
You may upload PDFs, documents, text, images, or other materials ("User Content").
You retain ownership of User Content that you lawfully own.
By uploading User Content, you represent that you have the rights, permissions, licenses, or other legal authority necessary to provide and process that material through Explisera.
You must not upload material that:

• infringes copyright, trademarks, privacy rights, or other third-party rights;

• contains confidential information you are not authorized to disclose;

• is unlawful;

• contains malicious software;

• violates contractual obligations;

• contains material you are legally prohibited from processing or distributing; or

• otherwise violates these Terms.

You are responsible for determining whether you have the legal right to upload and use a document.
Explisera does not grant you rights to copyrighted material owned by third parties.

6. License to Process User Content
To provide the Service, you grant Explisera a limited, non-exclusive license to host, copy, transmit, analyze, process, reproduce, and transform User Content only to the extent reasonably necessary to provide, operate, secure, and maintain the Service.
This license does not transfer ownership of User Content to Explisera.
The processing of personal data contained in User Content is governed by our Privacy Policy and applicable data-protection law.

7. No AI Training Using Uploaded Documents
Explisera does not use users' uploaded PDFs, documents, document contents, or private projects to train artificial-intelligence models.
Uploaded documents are processed only for the purpose of providing the functionality requested by the user, including analyzing the document and generating the requested video.
Explisera does not sell private uploaded documents or make them available to other Explisera users.
Where third-party technology providers are required to process content in order to provide parts of the Service, Explisera takes appropriate contractual and organizational measures intended to ensure that such processing is limited to providing the relevant functionality and complies with applicable data-protection requirements.
Further information is provided in our Privacy Policy.

8. AI-Generated Content
Explisera uses artificial intelligence and automated systems to create scripts, scenes, images, audio, video, summaries, explanations, and other material ("Generated Content").
Because AI systems are probabilistic, Generated Content may:

• contain inaccuracies;

• omit information;

• misinterpret source material;

• produce unexpected results;

• contain similarities to material generated for another user; or

• require human review or editing.

You are responsible for reviewing Generated Content before publishing, distributing, presenting, or relying on it.
Explisera does not guarantee that Generated Content will always be factually accurate, complete, unique, or suitable for every purpose.
Important legal, medical, financial, academic, technical, or other professional information should be independently verified.

9. Rights in Generated Content
Subject to these Terms, applicable third-party rights, payment of applicable fees, and applicable law, Explisera does not claim ownership of original Generated Content created specifically for you through the Service.
You may use Generated Content for lawful personal or commercial purposes unless a specific feature, third-party asset, license, or subscription condition states otherwise.
You acknowledge that:

• the legal protection available for AI-generated content may vary;

• certain entirely AI-generated works may not qualify for copyright protection;

• similar content may be generated for different users;

• Explisera cannot guarantee that Generated Content is unique;

• third-party materials remain subject to applicable third-party rights and licenses; and

• you are responsible for ensuring that your use of Generated Content is lawful.
   

10. Explisera Intellectual Property
The Explisera Service, excluding User Content, including its software, source code, designs, databases, branding, logos, interfaces, proprietary workflows, documentation, templates, and technology, is owned by or licensed to Explisera.
These materials are protected by French, European Union, and other applicable intellectual-property laws.
Unless expressly permitted, you may not reproduce, distribute, modify, sell, license, reverse engineer, or commercially exploit Explisera's proprietary materials.
Nothing in these Terms transfers ownership of the Explisera platform or underlying technology to you.

11. Acceptable Use
You may use Explisera only for lawful purposes.
You must not use the Service to:

• create or distribute unlawful material;

• infringe intellectual-property rights;

• impersonate another person;

• engage in fraud, phishing, scams, or deception;

• distribute malware;

• interfere with or disrupt the Service;

• bypass technical, payment, generation, or usage restrictions;

• gain unauthorized access to systems or accounts;

• conduct unauthorized automated scraping;

• resell access without our authorization;

• unlawfully reverse engineer proprietary technology;

• violate another person's privacy;

• process personal data without an appropriate legal basis; or

• perform an activity prohibited by applicable law.

We may take proportionate measures against violations, including restricting or suspending access where appropriate.

12. Free and Paid Plans
Explisera may offer free and paid plans.
The applicable:

• features;

• generation capacity;

• storage;

• usage limits;

• subscription period; and

• price

will be presented before purchase or displayed on the applicable pricing page.
We may modify future plan offerings.
Material changes affecting an existing consumer subscription will be handled in accordance with the contract and applicable French and European Union consumer law.

13. Free Trial
Explisera may offer eligible users a free trial before they choose to purchase a paid subscription.
The duration and conditions of the free trial will be displayed before the trial begins.
The free trial is intended to allow users to evaluate Explisera before committing to a paid plan.
If no payment method is required for a free trial, the free trial will end without any automatic charge unless the user separately chooses to purchase a paid subscription.
If Explisera offers a free trial that requires payment details and automatically converts into a paid subscription, we will clearly inform you before you start the trial of:

• the duration of the free trial;

• the price that will apply afterward;

• the billing frequency;

• whether the subscription automatically renews;

• the date or conditions under which payment begins; and

• how to cancel before being charged.

Where applicable, if you cancel before the free trial ends and before the paid subscription begins, you will not be charged for the paid subscription.
Explisera may limit free trials to one trial per person, account, payment method, organization, or household where reasonably necessary to prevent abuse.

14. Prices, VAT, and Payment
Prices applicable to consumers will be presented clearly before purchase and, where required, will include applicable taxes, including VAT.
You agree to pay the price displayed and accepted at the time your order is confirmed.
Payments may be processed by a third-party payment provider.
Explisera may receive transaction information such as:

• payment status;

• amount;

• currency;

• transaction identifier; and

• billing status

without receiving or storing your complete payment-card information.
If a payment fails, access to paid features may be restricted or suspended until payment is successfully completed.

15. Subscriptions and Automatic Renewal
Certain paid Explisera plans may operate as recurring subscriptions.
Before subscribing, you will be informed of:

• the subscription price;

• billing frequency;

• subscription duration;

• renewal conditions; and

• cancellation procedure.

By purchasing a recurring subscription, you authorize Explisera or its payment provider to charge the applicable subscription amount at each renewal until the subscription is cancelled.
Where required by French law, information concerning renewal and termination will be communicated in accordance with applicable consumer-protection requirements.

16. Cancelling a Subscription
You may cancel a recurring subscription through the cancellation functionality provided by Explisera or through another cancellation method communicated to you.
Where French law requires online cancellation functionality, Explisera will make an appropriate electronic cancellation mechanism available.
Cancellation stops future automatic renewals.
If you cancel during a free trial before a paid subscription begins, you will not be charged the applicable paid subscription fee.
If you cancel after a paid billing period has begun, cancellation normally takes effect at the end of the current paid billing period.
You may continue using paid features until the end of the period for which you have already paid, unless access is lawfully suspended or terminated for another reason.
Cancelling your subscription does not normally result in a refund for the current billing period.
Explisera does not provide prorated refunds or account credits merely because you:

• cancel before the end of the billing period;

• stop using the Service;

• use only part of your subscription;

• have unused generation capacity or credits;

• no longer need the Service; or

• decide that you no longer wish to continue using Explisera.

Cancellation of a subscription is separate from any statutory consumer right that may apply under mandatory French or European Union law.

17. No-Refund Policy
Except where a refund or other reimbursement is required by mandatory applicable law, all subscription payments and other charges paid to Explisera are final and non-refundable once processed.
Explisera does not voluntarily provide refunds for:

• unused subscription time;

• partially used billing periods;

• unused generation credits or allowances;

• failure to use the Service;

• cancellation after payment has been processed;

• dissatisfaction based solely on subjective preferences regarding AI-generated content;

• a change of mind after purchase;

• failure to cancel before a clearly disclosed renewal date; or

• no longer needing or wishing to use the Service.

If you cancel a paid subscription, your cancellation prevents future renewal charges but does not reverse or refund a payment for a billing period that has already begun.
The availability of a free trial gives eligible users an opportunity to evaluate Explisera before purchasing a paid subscription.
However, the existence or use of a free trial does not remove any mandatory consumer right provided by French or European Union law.
Nothing in this No-Refund Policy excludes or restricts:

• a statutory right of withdrawal where legally applicable;

• remedies arising from a failure to provide a purchased Service;

• rights under the legal guarantee of conformity;

• reimbursement resulting from an incorrect or unauthorized charge where legally required; or

• any other consumer right that cannot lawfully be excluded.
   

18. Consumer Right of Withdrawal
If you are a consumer located in France or another jurisdiction where European Union consumer law applies, you may have a statutory 14-day right of withdrawal for certain distance contracts, subject to applicable legal exceptions and conditions.
The applicable withdrawal period generally begins when the relevant contract is concluded.
You do not need to provide a reason where the statutory right of withdrawal applies.
To exercise an applicable right of withdrawal, you must inform Explisera of your decision through an unambiguous statement before the applicable withdrawal period expires.
You may contact:
FGW Group / Explisera
60 Rue François 1er
75008 Paris
France
Email: 
You may also use the model withdrawal form included at the end of these Terms.

19. Immediate Performance and Digital Services
Explisera provides digital services and digital content that may begin processing or become available immediately after purchase.
Where applicable law requires your express request or consent before performance begins during a statutory withdrawal period, Explisera may request this confirmation during checkout.
For a service that begins at your express request during the withdrawal period, applicable law may permit Explisera to retain an amount proportionate to services already supplied if you subsequently exercise a valid right of withdrawal.
For digital content not supplied on a tangible medium, the statutory right of withdrawal may be lost where all applicable legal requirements have been satisfied, including where required:

1. you expressly consent to performance beginning before the end of the withdrawal period;

2. you expressly acknowledge that beginning performance may result in loss of your withdrawal right; and

3. Explisera provides the legally required contractual confirmation.

Explisera will not treat a statutory right of withdrawal as waived merely because Explisera is a digital platform or because a free trial was offered.

20. Legal Guarantee of Conformity for Digital Services
The No-Refund Policy does not affect the statutory legal guarantee of conformity or other mandatory rights applicable to digital content and digital services under French consumer law.
Where applicable, Explisera is responsible for providing digital content or services that conform to the contract.
If a covered digital service or digital content does not conform to the contract, applicable French law may provide remedies including:

• bringing the digital service or digital content into conformity without additional charge;

• a proportionate reduction in price; or

• termination of the contract and reimbursement,

subject to the conditions and requirements provided by applicable law.
These statutory rights exist independently of Explisera's commercial No-Refund Policy.
Nothing in these Terms limits any statutory guarantee or remedy that cannot legally be excluded.

21. Billing Errors and Unauthorized Charges
The No-Refund Policy does not prevent Explisera from correcting genuine billing errors.
If you believe you were:

• charged more than once for the same subscription;

• charged an incorrect amount;

• charged after a cancellation should already have taken effect;

• charged for a subscription you did not authorize; or

• otherwise incorrectly billed,

please contact Explisera promptly at:
We will investigate the transaction and take appropriate corrective action where an error is confirmed.

22. Generation Credits and Usage Limits
Certain plans may include generation credits, quotas, capacity, or other usage allowances.
Unless otherwise stated:

• credits have no cash value;

• credits cannot be exchanged for money;

• credits cannot be transferred between users;

• unused credits do not create an entitlement to a refund;

• credits may reset or expire according to the conditions presented for the applicable plan; and

• different generation operations may consume different amounts of available capacity.

Any material conditions affecting paid credits or allowances will be communicated before purchase.

23. Generation and Processing Times
Generation times displayed by Explisera are estimates unless expressly stated otherwise.
Processing may vary due to:

• document length;

• complexity;

• selected video style;

• rendering requirements;

• server demand;

• third-party provider availability;

• technical issues; or

• maintenance.

Where a specific performance deadline is required by applicable consumer law, the Service will be supplied in accordance with applicable contractual and statutory requirements.

24. Third-Party Services
Explisera may rely on third-party providers for:

• AI processing;

• hosting;

• storage;

• image generation;

• voice generation;

• video rendering;

• authentication;

• analytics;

• email services;

• payment processing; and

• security infrastructure.

Use of third-party providers does not remove Explisera's obligations toward consumers where those obligations are imposed by mandatory law.
Personal-data processing involving service providers is addressed in our Privacy Policy.

25. Privacy and GDPR
Explisera is established in France and processes personal data in accordance with applicable data-protection legislation, including:

• Regulation (EU) 2016/679, the General Data Protection Regulation ("GDPR"); and

• the French Data Protection Act (Loi Informatique et Libertés).

Our Privacy Policy explains:

• which personal data we collect;

• why we process it;

• the applicable legal bases;

• how long information may be retained;

• the categories of providers that may receive data;

• international transfers where applicable; and

• your rights under the GDPR.

Uploaded documents are not used to train AI models.

26. Copyright and Intellectual-Property Complaints
If you believe content processed or made available through Explisera infringes your copyright or another intellectual-property right, contact:
Email: [
Your notice should include sufficient information to:

• identify the protected work;

• identify the allegedly infringing material;

• explain the basis of your claim;

• provide your contact information; and

• enable us to investigate the request.

Where appropriate, Explisera may restrict or remove content that violates applicable intellectual-property law.

27. Availability
We aim to provide a reliable Service but cannot guarantee uninterrupted availability.
Temporary interruptions may occur because of:

• maintenance;

• updates;

• cybersecurity measures;

• infrastructure failures;

• provider outages;

• technical problems; or

• force majeure events.

Nothing in this section limits mandatory consumer rights where Explisera fails to perform contractual obligations.

28. Force Majeure
Explisera will not be liable for failure or delay resulting from a force majeure event as recognized under applicable French law, including Article 1218 of the French Civil Code.
Where such an event affects an ongoing contract, the consequences will be determined in accordance with applicable French law.

29. Suspension and Termination
We may suspend or restrict access where reasonably necessary because:

• these Terms have been materially violated;

• payment remains outstanding;

• an account presents a security risk;

• activity appears fraudulent or unlawful;

• continued use may create legal liability; or

• suspension is required by law.

Measures taken against users will be proportionate to the circumstances and subject to mandatory consumer rights.

30. Account and Content Deletion
You may request deletion of your account in accordance with the Privacy Policy and functionality provided through Explisera.
Following termination or deletion, User Content and Generated Content may be deleted according to our data-retention practices.
Certain information may be retained where necessary for:

• accounting or tax obligations;

• fraud prevention;

• security;

• dispute resolution;

• enforcement of legal rights; or

• compliance with other legal obligations.
   

31. No Professional Advice
Explisera is a content-generation platform.
Generated Content does not constitute legal, medical, financial, accounting, investment, or other regulated professional advice.
You should obtain appropriate professional advice where necessary.

32. Service Disclaimer
AI-generated results may contain errors or unexpected material.
Explisera does not guarantee that every generation will:

• be factually accurate;

• be unique;

• satisfy every subjective preference;

• reproduce every piece of information contained in the uploaded document; or

• qualify for intellectual-property protection.

Subjective dissatisfaction with an AI-generated result does not, by itself, create a contractual right to a refund.
However, nothing in this section limits statutory obligations, guarantees, or remedies that Explisera owes consumers under mandatory French or European Union law.

33. Liability
Consumers
For consumers, Explisera's liability is governed by applicable French and European Union law.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.
In particular, these Terms do not limit statutory rights relating to:

• non-conforming digital services;

• failure to perform contractual obligations;

• fraud;

• legally attributable personal injury; or

• another liability that cannot lawfully be excluded.

Professional Users
To the extent permitted by law, for users acting exclusively for professional or business purposes, Explisera will not be liable for indirect losses such as loss of profit, business opportunity, goodwill, or anticipated savings.
For professional users only, and except where prohibited by law or in cases of gross negligence, intentional misconduct, or another liability that cannot be limited, Explisera's aggregate contractual liability will not exceed the amount paid by the relevant professional user to Explisera during the 12 months preceding the event giving rise to the claim.

34. Indemnification by Professional Users
Where permitted by law, users acting for professional purposes agree to indemnify Explisera against third-party claims arising directly from:

• unlawful use of the Service;

• User Content uploaded without required rights;

• infringement of third-party intellectual-property rights; or

• material violation of these Terms.

This section does not impose an indemnification obligation on consumers where such an obligation would be contrary to mandatory consumer law.

35. Consumer Mediation
In accordance with applicable provisions of the French Consumer Code, consumers may have the right to use a consumer mediator free of charge for the amicable resolution of a dispute after first submitting a written complaint directly to Explisera.
Explisera's designated consumer mediator is:
[NAME OF APPROVED CONSUMER MEDIATOR]
Address: [MEDIATOR ADDRESS]
Website: [MEDIATOR WEBSITE]
This information must be completed with the consumer mediator actually appointed by FGW Group before these Terms are published.
The availability of mediation does not remove your right to bring a claim before a competent court.

36. Complaints
Before initiating consumer mediation, you may submit a complaint to:
FGW Group / Explisera
60 Rue François 1er
75008 Paris
France
Email: 
We will review complaints and respond within a reasonable period.

37. Governing Law
These Terms are governed by French law.
If you are a consumer residing in another country of the European Union or European Economic Area, this choice of French law does not deprive you of mandatory consumer protections provided by the law of your habitual residence where those protections apply notwithstanding the contractual choice of law.

38. Jurisdiction
Consumers
Nothing in these Terms restricts a consumer's right to bring proceedings before a court having jurisdiction under applicable French or European consumer and procedural law.
No provision requiring a consumer to bring a dispute exclusively before the courts of Paris applies where such a restriction would be unlawful.
Professional Users
For disputes exclusively between Explisera and professional users, the competent courts of Paris may have jurisdiction where such a jurisdiction clause is valid and enforceable under French law.

39. Changes to These Terms
We may update these Terms where necessary to reflect:

• changes to the Service;

• legal or regulatory changes;

• security requirements;

• changes to payment or subscription functionality; or

• other legitimate operational requirements.

The current version will display its effective or "Last updated" date.
Where a material change affects an existing consumer contract and applicable law requires prior information, consent, or another procedure, Explisera will comply with those requirements.

40. Severability
If one provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain effective to the extent permitted by law.

41. No Waiver
Failure to enforce a right immediately does not constitute a waiver of that right.

42. Entire Agreement
These Terms, together with the applicable:

• Privacy Policy;

• Refund Policy;

• pricing and subscription information; and

• any additional conditions expressly accepted during purchase

form the contractual framework governing your use of Explisera.
Mandatory legal rights remain unaffected.

43. Contact Information
For questions concerning these Terms:
Explisera / FGW Group
60 Rue François 1er
75008 Paris
France
Email: 

For privacy-related matters, please use the contact information provided in our Privacy Policy.